Privacy Policy
Last Updated: September 30, 2026
At Jolie Cooking Class, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or book our experiences.
1. Who We Are
Jolie Cooking Class is a family-run experience provider offering Vietnamese cooking classes, coffee workshops, Banh Mi making classes, traditional lantern making workshops, food tours, and cultural experiences in Da Nang and Hoi An, Vietnam.
Website: https://joliecookingclass.com
2. Information We Collect
When you contact us or make a booking, we may collect:
– Your name, email address, and contact number.
– Booking details, including selected activities, dates, and number of participants.
– Dietary preferences, food allergies, and special requests voluntarily provided.
– Payment confirmations and transaction references.
– Messages submitted through our website or communication channels.
– Technical information such as IP address, browser type, and cookies.
We collect only information reasonably necessary to provide our services and manage reservations.
3. How We Use Your Information
We use your personal information to:
– Process and confirm bookings.
– Communicate schedules, meeting points, and booking details.
– Arrange requested experiences and related services.
– Accommodate dietary requirements and special requests.
– Manage payments and provide customer support.
– Maintain website security and improve our services.
– Send promotional communications where permitted by law and with any required consent.
– Comply with applicable legal obligations.
We do not sell your personal information.
4. Booking and Payment
Payments may be processed through third-party providers such as PayPal or Wise, depending on the agreed payment method.
These providers handle payment information according to their respective privacy policies and security procedures.
We retain necessary booking confirmations and transaction records for administration, accounting, dispute resolution, and legal compliance.
5. Cookies and Third-Party Services
Our website may use cookies to support essential functionality, improve user experience, maintain security, and understand website performance.
We may also include content or services from third-party platforms such as Google Maps, YouTube, social media, and online booking providers.
These services may collect information under their own privacy policies. Where required by law, we will obtain your consent before using non-essential tracking technologies.
6. Photos and Videos
During our cooking classes, workshops, food tours, and other experiences, our team may take photographs or record videos for souvenir or promotional purposes.
We will obtain consent where required before using identifiable images or videos for marketing, including publication on our website or social media platforms.
If you prefer not to appear in promotional content, please inform our team.
Images featuring children will be handled with particular care and the authorization required by applicable law.
7. Data Sharing, Security and Retention
We may share necessary booking information with trusted service providers, including payment processors, booking platforms, transportation partners, and website service providers.
Some providers may process data outside Vietnam, subject to applicable legal requirements.
We take reasonable measures to protect personal information against unauthorized access, misuse, disclosure, or loss.
Information is retained only as long as necessary for its intended purpose or applicable legal obligations. When no longer required, it will be deleted, anonymized, or otherwise handled in accordance with applicable law.
8. Your Privacy Rights
Subject to applicable laws, you may request access to, correction, deletion, or restriction of your personal information. You may also withdraw consent or object to certain processing activities where applicable.
Parents or legal guardians should provide booking information relating to children and any authorization required by law.
To exercise your privacy rights, please contact us. We may request reasonable identity verification before processing your request.
9. Contact and Policy Updates
If you have any questions or requests regarding this Privacy Policy or your personal information, please contact:
Jolie Cooking Class
Email: joliecooking@gmail.com
Website: https://joliecookingclass.com
Locations: Da Nang & Hoi An, Vietnam.
We may update this Privacy Policy periodically to reflect changes in our services, website functionality, or applicable legal requirements. Any revisions will be published on this page with an updated revision date.
